Frequently asked questions about issues on World of Ascension:

Q: Why is my avatar a cloud when I log into World of Ascension?
A: Your avatar doesn’t have the required attachments, ie: hairbase, shape, skin eyes. You can look into your avatar attachments to find out what you’re missing. Here is a notable difference between OpenSimulator 0.8 and 0.9: In 0.9, it was able to override these required attachments whenever you logged in, 0.8 does not override this.

Q: Why am I getting the error: Error Generating Login Response?
A: This is because the server and client failed to respond in the required amount of time, please try logging in again and you should be able to log in. If you continue to receive this message, please contact a member of support.

Q: Why do I receive the error: Unable to Authenticate your avatar?
A: You mistyped or typed in the wrong password, please verify your password and try again. If you keep receiving this error, you may need to reset your password. Reset Password. If the error persist, please a member of support.

Q: Why do I receive the error: Login Failed. Service request failed: Error getting response stream (ReadDone2): ReceiveFailure?
A: The server failed to provide the client with the required packet to log in or teleport you to your desired destination. Please try again or if the issues persist, please contact a member of support

Q: Why am I crashed whenever I teleport to another region or another grid?
A1: Configuration for that region may have changed so you may have to clear your cache and try again. If the issue persists, please a member of support.
A2: Keep in mind other grids could be using a different version of OpenSimulator or their configuration settings may be different, try clearing your cache and try again. We do not provide support for other grids, so we won’t be able to provide help for this issue.